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Net.Cover Service Contracts

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Net.Cover

Allied Telesis Net.Cover is a flexible set of services and support programs that can be tailored to meet the needs of a wide range of customers who wish to take additional precautions to safeguard the integrity of networked data, ensure network up time, maximise end-user productivity while protecting their original investment well into the future. These Service Programs provide comprehensive coverage for your purchase, including advanced hardware replacement and access to free telephone support.

Guaranteed Service Free Phone : 0800 114 141


Service Description Contract Term Comment Configuration assistance and phone support Call
Gold 24 x 7 x 365 days, 4 hour response, On-site service 1 Year & 3 Years Premium service for core products same business day ship 4 Hours 0800 114 141
Silver 8 x 5, 8 hour response, On-site service 1 Year & 3 Years Premium service workdays same business day ship 2 Hours 0800 114 141
Extended Warranty 8 x 5 1 Year & 3 Years Next business day ship 1 Hour 0800 114 141
Standard Warranty Standard return-to-base   Typically 5-7 days turnaround   0800 114 141